How do i get started?

Getting started with the API is quick and easy. First, you register your account. Once logged in, you will be asked to fill in some basic account information, such as your first and last name, as well as your company's name. Once that is complete, you are ready to activate your free trial and start using the API.

Do you offer a trial?

Yes, you can try out our software for free. The trial lasts for 2 weeks, but feel free to get in touch if you need more time for testing and validation. Register your account and follow the steps to retrieve your API credentials and activate your trial.

How does Packing Optimizer's pricing work?

You can visit our pricing page for more information. We charge per month unless no requests have been made that month, and you can cancel our service at any time without any penalty. Next to that, we offer a free trial, which lets you make sure our service is exactly what you are looking for. Non-profit, educational, research institutions, and micro businesses are eligible to make free use of our service.

How does Packing Optimizer handle sensitive data?

Packing Optimizer does not store any of the data you provide via the API. All calculations happen in memory, and none of it is stored in our database.

Where can i upload my shipment data?

You do not upload your data to our website. We are an API-only software provider; we feed data directly into other systems without providing any kind of native graphical user interface. This means that the Packing Optimizer software is meant to be interacted with by other software systems, not by an end user directly. Confusing? We understand; please feel free to get in touch or refer to an IT representative in your company.

Where can i find techinical specifications and integration details?

All documentation can be found on our documentation pages. All the documentation for each API endpoint can be found there, it also covers authentication and error handling.

Is there an on-premise version of Packing Optimizer?

We are a cloud based application, but feel free to contact us to discuss your preferences.

Do you offer academic pricing?

We're happy to provide access for academic purpose. Contact Us

None of your current features cover my packing needs. Can you offer any help?

Absolutely. If your packing requirements do not match with any of our current functionality, please get in touch. We love learning about your packing needs, and we might even decide to extend our product suite based on your business case.